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Service Rates / Discounts / Referrals

In-Person Service

In-person Services are billed at $50 / hour, 1-hour appointment minimum, thereafter billed in 30-minute increments + travel fee.

When providing in-person service, travel fees are accrued in the following method: round trip mileage between my office (Zip Code 60559) and the service site, as calculated by Google Maps, multiplied by the IRS Standard Mileage Rate (currently 53.5 cents per mile).

Remote Service

Remote Services are billed in 30-minute increments, half the hourly In-person Services rate.

Seniors Discount

A 15% discount is given to clients age 60 and over. Proof of age required.

Cancellation Policy

If you cancel with less than 24 hours notice, there will be a cancellation fee equal to one hour’s rate.

Method of Payment

Payment is expected upon completion of services, unless other arrangements are made in advance. Cash, check, VISA, Master Card, Discover, and PayPal accepted.





Referral Program

The Finest Compliment is Always a Referral

When you refer iHelp mac users to your family, friends, co-workers or neighbors, and they use my services, you’re eligible to receive one of the following:

  • 1-Hour Credit towards your next in-person or remote service from iHelp mac users, or
  • 1-Hour Credit for the person you referred to iHelp mac users towards their next in-person or remote service, or
  • $10 iTunes card.